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COMMUNITY GUIDELINES

Please read and agree before completing membership.
We’re building a purposeful, collaborative space. These guidelines are short, practical, and designed to protect everyone’s ability to work, connect, and create.

P.E.A.C.E. — Our Core

We use PEACE to remember the culture we promise to uphold.

  • P — Professionalism
    Maintain a professional, respectful presence. Meet obligations (payments, bookings) and treat the space and people as you would a professional office.
  • E — Empathy
    Assume good intent, listen actively, and be kind. Help make the space psychologically safe and welcoming for people from all backgrounds.
  • A — Accountability
    Own your commitments: bookings, cleanup, equipment use, noise control. If you break it, fix it — or tell staff immediately.
  • C — Collaboration
    Be open to working with others, sharing expertise, and contributing to the community. Invite connection but respect boundaries and consent.
  • E — Excellence
    Bring your best: show up prepared, honor time, and contribute positively to the reputation of Connect St. Pete.

General Code of Conduct

Members agree to:

  1. Respect others. No harassment, hate speech, violent or discriminatory behavior.
  2. Keep noise reasonable. Use headphones for calls/creative work; move louder meetings to meeting rooms or event areas.
  3. Use bookings properly. Book meeting rooms/pods before use; honor time limits and cancellation policies.
  4. Clean up. Leave communal areas as you found them; clear food/waste promptly; wash dishes.
  5. Protect privacy. Do not record or photograph people without consent. Respect the confidentiality of conversations.
  6. Use equipment responsibly. Treat TV/AV/printing equipment and studio gear with care and follow usage instructions. Report any damage immediately.
  7. Follow safety rules. Fire exits, capacity limits, and emergency procedures must be respected. Report hazards.
  8. Follow legal rules. No illegal activity. No resale of goods/services without prior approval.
  9. Be a good neighbor. Respect surrounding businesses, building rules, and any shared spaces.
  10. Follow staff direction. Staff manage safety, scheduling, and community standards; their requests are final for operational reasons.

Hours, Access & Guests

  • Core access hours: [insert hours]. Members with 24/7 access will be notified and given key/fob credentials.
  • Guests: Members may bring guests but are responsible for them. Non-member guests are permitted up to X visits/month (customize). Guests must sign in and follow guidelines.
  • Overnight: No overnight sleeping in the space unless previously approved for special events.

Noise & Phone Calls

  • Phone/video calls should be taken in phone booths, meeting rooms, or quiet zones.
  • Quiet zones are enforced 9am–4pm on weekdays; social/collab areas are for relaxed conversation.
  • Repeated violations of noise policy will trigger progressive enforcement.

Meeting Rooms, Event Spaces & Studio Use

  • Booking: Reserve via
    with at least X hours’ notice. Cancellations must be made Y hours before to avoid charges.
  • Set-up/tear-down: Whoever books is responsible for set-up and returning the room to the original state. Additional staff support can be requested for an extra fee.
  • Capacity: Do not exceed posted capacity limits.
  • AV & Studio: Use of podcast/content studio requires separate booking, training, and (for some equipment) a refundable deposit. All content rights are retained by the creator unless otherwise written.

Kitchen & Food

  • Label personal food. Refrigerator clean-out: weekly.
  • No strong-odor cooking on-site. Use the kitchen areas only.
  • Shared supplies (coffee, tea) are for members; donations appreciated.

Pets, Children & Accessibility

  • Pets: Pet-friendly days or zones only; pets must be on leash, vaccinated, and well-behaved. Clean up after pets.
  • Children: Supervised children are allowed during designated family hours/events only. Not allowed in high-traffic work areas.
  • Accessibility: We are committed to accessibility. Report barriers so we can resolve them quickly.

Cleanliness, Damage & Repairs

  • Members pay for damage they cause. Report issues immediately.
  • If something breaks, do not attempt risky repairs — notify staff.

Privacy & Data

  • Member directory info will be displayed as provided; you may opt out of public listing.
  • Do not harvest members’ contact info for unsolicited marketing. Member data is used in accordance with our privacy policy.

Payments, Billing & Membership

  • Memberships renew monthly/annually per plan. Late payments may cause suspension.
  • Refund policy: [insert details—e.g., no refunds on partial months; event credits may be issued].
  • Membership may be frozen for extended leave with prior approval.

Enforcement & Consequences (Progressive, Fair)

We strive for remediation first. Typical enforcement steps:

  1. Friendly Reminder (Verbal). First minor incident — staff or community lead will give a polite reminder.
  2. Written Warning. For repeated or more serious issues, a written warning is issued and recorded.
  3. Probation / Temporary Suspension. Continued issues may result in temporary suspension of membership (e.g., 7–30 days).
  4. Termination. Serious violations (harassment, illegal acts, significant damage) can lead to immediate termination without refund.
  5. Appeal / Mediation. Members can appeal a decision. We will offer mediation within X days of a termination notice.
  6. Legal Action. For theft, property damage, or illegal activity we will involve law enforcement and may pursue damages.

Staff will document all incidents and communications. Reinstatement after termination is at the sole discretion of management and may require conditions (repair, community service, mediation, or payment).

Dispute Resolution

  • We encourage first resolving issues directly or through staff.
  • If unresolved, parties may enter mediation. If legal action is required, venue will be [as per bylaws / state law].

Safety & Emergencies

  • Familiarize yourself with emergency exits, first aid kit, AED, and emergency contact numbers posted onsite.
  • Report all injuries, accidents, or threats to staff immediately.

Intellectual Property & Content

  • Members retain rights to their created content. Connect St. Pete may request permission to use event photos/recordings for marketing (members will be notified and can opt-out).
  • For collaborative projects involving multiple members, IP arrangements should be agreed in writing between parties.

Amendment Clause

  • Connect St. Pete reserves the right to update these guidelines. Members will be notified 30 days in advance of substantive changes.

Member Acknowledgement (Sign & Date)

By signing below (digital or physical), I acknowledge that I have read, understand, and agree to follow these Connect St. Pete Community Guidelines and the PEACE principles. I understand the enforcement steps and accept them as part of membership.

Date: ________________________

Name: _______________________

Email: _______________________

Membership Type: ______________

Signature: ____________________ (or checkbox for digital sign)